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T mobile cell phones for sale without contract

T mobile cell phones for sale without contract





Valid till 2017/5/25



Shop No-Contract Cell Phones & Prepaid Phone Plans at Walmart and find SIM Tracfone and more. Remember, Walmart’s Family Mobile is built on the T-Mobile. Find great deals on eBay for t mobile cell phones no contract and t-mobile cell phones no contract new. Shop with confidence. Shop through a wide selection of Carrier Cell Phones at sawron. com Free shipping and free returns Patriot Mobile Phone ZTE (AT&T Go Phone) No Annual Contract.
Select where you are traveling: We take extra special care to make sure we only supply handsets that are easy to use, without too many extra functions that you don’t need. Before the phones arrived I called in. And true to his word March 31, I just had a bad experience with this carrier that costed me money and my precious time.
Shop No-Contract Cell Phones & Prepaid Phone Plans at Walmart and find SIM Tracfone and more. Remember, Walmart’s Family Mobile is built on the T-Mobile. Find great deals on eBay for t mobile cell phones no contract and t-mobile cell phones no contract new. Shop with confidence. Shop through a wide selection of Carrier Cell Phones at sawron. com Free shipping and free returns Patriot Mobile Phone ZTE (AT&T Go Phone) No Annual Contract.

t mobile cell phones for sale without contract

t mobile cell phones for sale without contract

t mobile cell phones for sale without contract

t mobile cell phones for sale without contract

t mobile cell phones for sale without contract

t mobile cell phones for sale without contract

t mobile cell phones for sale without contract

t mobile cell phones for sale without contract

Cell for contract mobile without t sale phones full

And it worked beautifully! So what is the catch? I was continuously going into the T-Mobile store in Westlake about problems with my phone slowing down because of using too much data. Some travel phone providers charge customers extra to purchase the SIM card as well as the cost of the handset. Recent Oldest Most helpful.

I was with Verizon for 8 yrs and despite the ridiculous monthly cost, I was always safe. I haven’t even been a T-mobile customer for a full year and all of my personal information has been stolen.

AND no one in Customer Service will take ownership. Please stay away from T-mobile – don’t be fooled by the low monthly cost. You get what you pay for. I just had a bad experience with this carrier that costed me money and my precious time.

I just bought a prepay iPhone from a big box store that has their own cellular plan that uses T-Mobile as the carrier. It took them four days to transfer my phone number and they told me I had to call my carrier to work out the problem because they don’t have permission for 3 way calling.

That cost me two hours of phone calls. After we finally got that resolved then I uncovered T-Mobile is having trouble with iPhones texting Androids. This cost me 4 phone calls, 2 work tickets and about 4 hours of my time.

Their call center was reading from a script giving me a line of bull. I was able to get a CSR to admit that they have known about this issue for two months and many calls are coming in with my same complaint and they don’t know what’s causing it.

They also admitted their managers don’t keep them informed on this issue. I took my phone back and the box store associate said T-Mobile is by far their worst carrier and he would not recommend them to anyone.

I wish he would of told me that when I bought the phone! Stay away from T-Mobile! Well, the contract I received in the mail, and what was discussed with their customer service representative on the phone, were 2 completely different things.

Toppers, I have never used a single minute of T-Mobile service!!! T-Mobile is the number one worst company for their customer service! My paid for LG K7 was having issues with software. Whenever I touched that “home” button a pop up would ask me to choose my default home choice either “Home” or “Quick Home” or some kind of simplified “Home” setting.

I told the salesperson that I needed a “Warranty Replacement” in no uncertain terms. I also informed him that I did not want to finance another phone and considering I had been paying the insurance and their JUMP Just Upgrade My Phone on my paid for K7 for at least 3 years having been with T-mobile for over 8 years total.

I apparently had completely blocked out what had happened several years back which had caused me to have the K7 in the first place, but little did I know I was about to revisit T-mobile’s deceptive sales practices AGAIN.

After telling the guy what I wanted I also stressed the fact that I didn’t want my phone bill to go up even one dollar I thought this would deter this guy from forcing a new phone finance on me.

I left that store with my K7 and a new K20 and the promise that my monthly bill was not going to increase but only for 2 dollars and these 2 devices that I wasn’t even sure what they did.

It wasn’t until I got my bill when I saw that not only did I have 2 new lines of service but I was also stuck with these dollars in devices that won’t work on my year of vehicle.

And true to his word I wasn’t financing a new phone. At first Cari in Customer Service seemed a Godsend. They assured us that we wouldn’t be charged any restocking fee and that the phone could go back under their “Buyer’s Remorse” plan but they insisted that I could hold on to the K20 until I got my replacement.

They were going to report the store for its sales practices and they would send me my warranty replacement for my K7 ASAP. So between the time I speak with Customer Service and the time they send a new phone, the phone that I was to send back to T-mobile the K7 was stolen from my car.

Now I use my phone for work doing delivery so to be without a phone would cost me money. Tonya a T-mobile rep told me to just put the replacement phone back in the box and use the K20 until I got back my K7.

So I send the K7 back to them. In the interim I tried several times to pay online their 20 dollar deductible. Finally when I did get through a computer automated voice told me that a claim had already been made and hung up.

This time and for the hundredth time I told them what happened. No one ever mentioned to me that I had to return the K20 within a certain amount of time. They only assured me that I could use it to work until my K7 came.

Also they’re saying that not only am I stuck with this phone the K20 I’m also stuck with these 2 WiFi devices that won’t even work on my year of vehicle. Having a cell phone is a luxury to people like me who live hand to mouth.

When a company you have been paying dollars a month for the past 8 years thinks it’s okay to defraud you like this then its time for me to speak out about this abuse. I won’t quit till some kind of relief is offered.

I recently switched cell companies to Verizon. I called to make payment arrangements. The only good thing about T-Mobile is their free Tuesday stuff. We left T-Mobile a year and a half ago and have been trying to no avail to get one of the phones we paid for in full unlocked.

I’ve had it escalated and spoken to at least 9 people including 2 supervisors and over and over and over again they tell us to click on the app and hit permanent unlock.

We told them each and every time that we can’t get connected to the server to even get to that screen and they refuse to address it and assist. They’re thieves and I would never, ever use them again.

So I went this afternoon to see the sales person who offered me the free phone, he told me that they had made a mistake at the time they signed me up for the bogo offer.

I will wait and see but he seemed honest about it. I cannot even express my frustration at this moment. Today, after more than a month since I switched, I went to my account to see where the rebate visa card was, and to my astonishment, it said the rebate had been denied because I didn’t qualify for that offer!

I am beyond disappointed with the deceiving methods T-Mobile uses to entrap new customers. I will go to the store this afternoon after work, and face the rep that lied to me to get me to sign up.

Let’s see what excuse he’s got! This is so outrageous! Don’t believe a word they tell you! Myself and my wife were customers with T-Mobile for 3. Customer service claims that no such payments were taken and credited to my account.

And the bank I deal with has provided me with a statement proving that the charges has been made. I even tried to work something out with customer service, but they’re giving me the runaround.

My wife and I have switched to Verizon yesterday and have been treated a lot better. I wanted everyone to know about this robbery. We will never go back to T-Mobile again. I would give T-Mobile 0 stars if I could!

I wanted to switch and keep my phone. I was sold 3 flip phones, which I was told I needed and then could return. When I talk to CS they have no idea! I bought a phone from T-Mobile recently that claims to be military grade.

Meaning as the salesperson put it “almost indestructible”. So after it a few weeks of having it, the indestructible has 2 chinks in the glass. Now I bought the phone because I am rough on things. So when I brought this back to the same store, same salesperson to be told they will just warranty it.

I was pleasantly surprised that they would do that. But when I came back to get my warrantied phone, the store manager refused to honor what the salesperson told me.

So I was told at the time they would fix it. I would just need to pay the I refused and wanted T-Mobile to honor what they told me. So the store manager kept apologising instead of standing by their word.

It really makes me mad when a corporation says “I am sorry we can’t honor that,” and chooses to make the customer pay for its mistake. We are only talking a few hundred dollars in insurance credit, but the store manager refused to take of the customer, me.

Now I was raised when you tell a customer something you honor it. If you make a mistake, you eat it. It’s called the price of doing business. I am not a new customer to T-Mobile and have had some dealings with some dealings with good customer representatives over the years.

But the manager at the store in Rowlett, TX near my home, has really pissed me off. Been a customer close to 14 years. I paid my bill according to the statement that says “services from Feb 9th to March 8th”.

When I closed the account I was assured I won’t have any bills since I was canceling the plan before the end of the billing cycle. I have not missed a payment, and they charged a month in advanced. Their statements clearly shows what days they are billing you for.

I have all the statements and all my proof of payments. I think it is totally unfair to be billed for something or a service that I did not use. I’ve been a T-Mobile’s customer for 12 years and I’m leaving.

The last time their obnoxious tech support just hung up on me without resolving anything. In addition, they’ve put a freeze on my account due to fraudulent activity of which I only found out a month after they froze all access.

Despite my numerous calls to customer support and several tickets that they’ve filed on my behalf, the freeze has not been removed from my account and I still can’t access it online. Verizon has much better reception.

I wish I never switched over!!! I tried to make a payment on my account online last week, their website was down because of technical difficulties. I tried calling in to pay with the automated system, and was disconnected when I tried to be transfer to a representative.

I explained to customer care. The lady was rude. The customer service is horrible, their website frequently breaks down. Cellphone drops calls all the time. I was continuously going into the T-Mobile store in Westlake about problems with my phone slowing down because of using too much data.

Joe the manager convinced me since I do Rideshare for a living I should purchase a sync up drive for wi-fi in my vehicle to slow down my everyday data usage. It never made a difference and the price he quoted me would always be lower than I was billed for.

This caused me to come back continuously to see what the problem was. I added storage for a dollar a month, just in case that might be a problem. Joe continuously strung me along telling me that the sync up drive would be cheaper because we added my business discount to my son’s T-Mobile account and that would offset the price.

He kept trying to convince me that it was best to keep my sync up because if I dropped it it would affect the price and discount on my son’s phone account. One day I told him that I wanted to drop the sync up but I did not want it to affect his commission for the sync up sale.

He stated that he will put it in his notes that if I keep it for 2 more months he would reimburse me for it. He also stated that he will check into unlimited data for me and give me a call.

I decided that I needed unlimited data. I told my son to go to T-Mobile with me to do this but I wanted to do this because I still trusted him and thought he was looking out for my best interests.

Joe hooked us up with the unlimited data but told me that the sync up which is in my name would affect this account if I dropped it. I have to pay the difference for the extra data so that is why I wanted to drop the sync up because it was not doing anything for me and I felt I was wasting money.

I received another bill after this that. I called him about it and he said he would look into it and call me back, which never materialized. That’s when I knew I was really being taken for a ride.

He should not have been going into my son’s account because I was not an authorized user, in the first place. My son’s account has nothing to do with my account. I don’t appreciate that in the least bit.

I dropped the sync up and also found out that the store Joe is at is not a corporate store. All the time I was going there I thought it was. I will never step foot in there again.

I advise all shoppers for their own protection to just deal with corporate run stores. The 3rd party stores are more sales hungry and will take you for a ride. I also would like to mention to T-Mobile that people you have running your stores like Joe have, are, and will continue to tarnish your reputation if you continue to let acts like this to continue.

On March 1, we decided to leave T-Mobile and port out all our numbers to another carrier. The reason was a coverage issue. At home in CA we needed a Cellspot to make calls at home Calls usually drop during handover outside the house.

Immediately upon the porting of our numbers I received an email requesting the return of the Cellspot repeater from T-mobile. Hence, on March 10, I called to inquire about the reason for this.

I could not understand the first person India? She the supervisor informed me that I still had 1 line active with T-mobile. I told her that this is impossible and to cancel that line, as it is not used by me or my family.

She confirmed that she would do that retroactively and put me on hold. Instead of getting back to me, I again got an un-understandable person. I hung up and called again after the weekend on March Spoke to a friendly person named Kevin.

This is not about the money. This is about not wanting to get screwed over. I opened an account via phone in January along with 2 new phones. Before the phones arrived I called in. I call in, 1 hour and 6 reps later they credit my account and cancel.

I have never dealt with such a fragmented customer service department, maybe other than Comcast. They sent me from person to person with each person doing one small step.

I had to explain my situation to each person and give my account number, etc. Ultimately I only needed someone to credit the account and close my account for good. What the heck is TMobile management thinking to waste their resources like this!

I’d rather stay with ATT. I know what I get from them. You are false advertisers and liars. Either honor your ads and fix this or be known as bait and switch liars. I didn’t have a contract and I’m using the same phone with Verizon without issues.

T-Mobile was fully aware of the problem and even said that to give them a chance to update the towers around me I live in a city, I agreed, the date came and went all remain the same, no matter where I was.

Their standards are not the same as ten years ago. I have been a loyal T-Mobile customer for 15 years. In Nov I added my brother and his wife to a family plan that was I pay for 2 lines and the other 2 lines on them.

The transition was difficult and for the 17 months now I have called in times a month. At the end of every conversation I am assured that all would be well. Today I called and decided to hear what my rate plan was.

Basically what I read on the internet of what my plan was supposed to be was different than what the automated service said. So I spoke to the customer retention dept who informed me that I had been on the family plan but that at some point I cancelled one of the lines.

Why if I had 4 lines that I wanted on a plan would I then go ahead and cancel one line to only pay for it outside of the plan. Where is the logic in that?

I was told that the supervisor would be personally seeing to it that I was back on the family plan. I have little faith in T-Mobile and every month it dwindles even more. If their prices weren’t so good I would have left.

I had service with T-Mobile for almost 10 years. When I relocated I noticed that the quality of service was horrible. No signal in my home at all had to use WiFi and unable to use the phone outside my home until I was closer to the highway.

New gadgets can be complicated at the best of times, especially when you have to overcome the complexities of overseas dialing codes and unfamiliar telephone number formats.

With Mobal it doesn’t matter if you travel every month or every few years. Because you pay only for the calls you make, and NO extra fees or minimum usage requirements, the cost of ownership is the same regardless of your travel plans – ZERO – when you’re not using the phone it doesn’t cost you a penny.

Plus, you get free itemized billing, so you can always see exactly what you are paying for. That’s great news for all kinds of travelers. Plus, you get a Money back guarantee, just in case you were wrong!

International Cell Phone rental is geared to benefit the rental companies and not you! If you rented a cell phone every time you traveled you would have to deal with all the hassles of the rental procedure; the deposits, deliveries, returns and credit checks — the last things you need to think about!

In between your trips, you can keep it in your drawer until you need it. When you do need it, you can just charge it up, switch it on, and you’re ready to go. Because there’s no commitment to pay anything except for your calls, your new phone will not cost you a cent until you use it again on your next vacation.

Beware of International Cell Phones with ongoing fees You may have read that the cheapest way to use cell phones abroad is to buy local SIM cards so you can pay local call rates, but have you overlooked the actual cost to buy a cell phone and local SIM cards in the first place?

As you can see, with local SIM cards you have to buy a new one for each country you travel to, the costs can add up fast. And that is if the country you are traveling to even provides a local SIM card service.

I was worried is Mobal trustworthy? Your salesman was very clear about the costs and left the decision to me. That speaks well for your company. My phone worked great no matter where I called from…the plane right after landing, my hotel rooms, or anywhere in either city.

The phone was easy to use, and the reception was very clear. It sounded like I was calling from my home phone…no static, no cutting in and out, etc. Just nice, clear conversations with my family.

Not only in the number of countries it works in, but also the number of carriers it connects to in each country – in fact, you’ll get better coverage than many of the locals get, as they will be stuck using just one carrier.

We first used it to call the U. And it worked beautifully! Even though Ethiopia was listed as a country with coverage, I just could not believe that it would actually work there.

We called our daughter and families in Montana and in Wisconsin. I called United Airlines in the U. I chose the Mobal international cell phone because of the combination of lower call charges, phone price and no monthly fee.

All of the features and options made for a perfect alignment for a great product. The price that we quote for the call charges is the final price you’ll pay per minute. It’s a simple as that.

No other charges will get added to the price we quote. In fact, we’re one of the only international phone companies that can tell you exactly what every possible call on your cell phone will cost.

These charges will be applied to the same credit card that you use to purchase your phone. You can change the card later using your online “my account” service.

I was worried about the truth in charges, both incoming and outgoing but it seems to have been as described, and I was very pleased. Pleased enough that I recommended the Mobal international cell phone to a friend who is now carrying one around India.

We take extra special care to make sure we only supply handsets that are easy to use, without too many extra functions that you don’t need. After recommending Mobal to an elderly relative, I was worried about her being able to work the phone.

She is not easily taught to use “modern gadgets” as she calls them, but she said I “love” my International cell phone and am delighted I purchased it. And this is the truth. I shopped on line for a phone for my daughter to use while she was in Europe.

After reading several endorsements from different sources, I decided to give the ‘too good to be true’ Mobal phone a try. I am a cynical shopper, especially with phones, but must report that the connection quality was the best I have ever experienced – not a single dropped call, no cutting in and out, I spoke to my daughter in Italy like it was around the corner!

I was very pleased. So what is the catch? There is no catch. And it gets better. The phone service can work in over countries. This is a uniquely good deal. I have traveled extensively throughout the world for over 25 years and have flown over 3 million air miles.

I must say that the purchase of your Mobal International Cell Phone has been the biggest improvement in my travels, ever. Also, Mobal is one of the few companies that I call where a live person answers the call and answers my questions every time!

I have told all of my traveling friends about it. You pay only for calls you make. The Mobal World phone comes highly recommended by seasoned travelers. The Mobal International Cell Phone is worth its weight in roaming fees if you travel internationally.

The only thing you pay for is the world phone itself, delivery and the calling fees. My Mobal World Phone was a great peace of mind for our trip to Italy. I was able to call my parents on their 60th anniversary as well as my father on Father’s Day.

Additionally we were traveling with four other couples and the phones made it very easy for us to reconnect while in larger cities. Thank you for your assistance. The Mobal International Cell Phone is the convenient option for people who don’t already have a usable phone.

After investigating and reading the recommendations from the leading magazines and web reviews, I decide to go for Mobal. Not only it is economical, it also brings a lot of convenience to me.

I do not have to buy a sim card and worry about the unused minutes waste. I also saved the rental fees because I own the phone instead of wasting money on my rental.

I highly recommend this service. It’s easy to use as there is no frustration as with trying to use a calling card from a hotel room, so the connection to “home” is always available.

The peace of mind it provides is priceless. Thank you for a great product …. Hotels often charge high prices to use their phones, so I liked not to have to buy a calling card or even look for a pay phone.

Having family members able to call you is also good for those of us with aged parents or children back home. The Mobal world phone now sits in a desk drawer, costing me nothing, and waiting for its next opportunity to travel overseas.

I’ll just charge it up before my next trip, and we’ll be off. I just want to say that I purchased my Mobal World Phone in the beginning of December and used it for the first time on a trip to Grenoble, France the week of December 11th.

It worked flawlessly and I was very pleased. It certainly saved a lot of time searching out pay phones and having to pay for phone cards. One other thing stands out at Mobal. Excellent and prompt customer service.

I’ve only been with Mobal a short time, but it has been long enough to make that conclusion. Mobal’s real people always answer me with the information I want. Rarely indeed do I have personal and informative e-conversations with a merchant’s representative as has been the case with Mobal on more than one occasion.

That familiarity is very valuable and not at all the norm. You do great, and you can tell your boss I said so! The good news is that thanks to technology, staying in touch with home while vacationing in foreign countries can be easy.

It can be cheaper than a prepaid SIM card because you are charged only for the minutes used. With prepaid SIM cards, unused minutes often aren’t refunded! I was out at a club and they were just closing.

I made the call with my Mobal World Phone and the meeting went well. When I got back to the states, I had to go to Florida and visit that same client. They loved the stories about China but the odd thing they remembered was that the call was soo clear that all they could think about was the Chinese they heard in the background and not what I was saying.

I guess when the call is too clear, you are not really heard, but I am glad to say it was clear and all went well. The best thing is that you can give your cell phone number out to loved ones back home, so when you are traveling and they need to get hold of you they don’t have to worry about what hotel you are in, or what city you are in, or even what country you are in.

They just call your Mobal World Phone. Just thought that I would drop you a short note to let you know that having our Mobal World phones with us on a recent trip to Ireland was really a lifesaver.

We arrived in Dublin in a driving snowstorm but our luggage didn’t. The airline said that they would ship it to where we would be staying. We were able to maintain contact with the airline personnel and vice-versa through the use of our Mobal World Phones during our travels.

We really would have been lost without them. The Mobal World Phones will be a necessary part of our travel needs on all future trips. This Mobal World Phone is a winner. In my view it is head and shoulders above phone cards.

What a luxury to be on a ship going down the Nile and be able to make a international call clearly heard on both ends. After doing a bit of research we learned that Mobal’s travel cell phone prices ranked the lowest.

Temporada arrow without contract for cell sale mobile phones t home edition

To learn more, see reviews below or submit your own. Want to know more about ConsumerAffairs accredited brands? Check out ConsumerAffairs for Brands. And even when you changed account and plan, they still shadily charge you for your old account!

Again today they tried to charge me for one of the account in my old family plan, in which I used to be the main account holder. I called the guys in my old account, and turns out the money was for one guy’s new iPhone X.

Also he claimed that he already paid for the phone! So I got charged for a phone from a number that is no longer even under my name! I really really want to leave T-Mobile and switch to another brand.

For some reason, they keep making me take responsible for my old account, and thus other people in my old account cannot do anything with their numbers! Worst thing is, since I’m no longer the main account holder, and the position of main account holder is technically “transferred”, I cannot get access to the old account at all!

I called T-Mobile customer service, went to their stores, did everything they asked, what else do they want!!! I’m stuck with T-Mobile because the main account holder of my current plan, for some reason, still hasn’t released me for half a year, and I already used my number on many important document such as my resume, portfolio, bank, utilities, etc.

That would be a huge pain to just get a whole new number! I have been with T-Mobile for 14 years and constantly had to argue with them about my bill. So I sent the iPad and keyboard back.

They treat you like crap when you call them. They claim there are no notes on your account. I called and they don’t even know how to read the bill. They are completely awful. They won’t credit me the full amount they owe me just whatever they feel like it.

Which is always less than the overcharge. After 14 years of constantly having to monitor my account and being ripped off and lied to on a continuous basis I have had enough. Worst cell phone company ever!

Years ago I switched from Sprint because my daughter convinced me that T-Mobile had a great deal on plans and phones. I was pleased with both and became a customer. I paid for my daughter’s phone, so a couple years later she wanted an upgrade and looked into it.

Well, they did, but over a two year period she would save on her monthly taxes only. So the change in phones is not really to the advantage of the consumer, T-Mobile will win every time!

My account balance is zero, we paid FULL price for our iPhones – tonight we switched carriers because we just could not get the coverage we needed. We were told that the locked SIM card would not be for 72 hours – I told them this is unacceptable, my husband cannot access his medical info all on his phone nor receive phone calls for the installer coming tomorrow.

When I asked to speak to a supervisor it took quite a bit of time until “Alen” got on the line who said he could expedite the time to unlock to 24 hrs – okay then restore T-MOBILE service for 24 hours so we can at least take care of business and be safe – surprise!

It takes hours to do that! In this day and age of electronics why do they even need to lock SIM cards anyway? You can deactivate a stolen phone easily in a few minutes. It will take 20 pages to explain what this company did to me.

And I still pay every month on time, because I’m a person that hates to be late on any bill. Then, a year later they told me they were sorry and they will reduce my payment to the original amount.

They only did it for one month and went back to overcharge me. In December of, they offered me a promotion they had in because I was NEVER late in my payments in all the years I was with them, I accepted and got a buy one get one free iPhone 8 to give it to my son for Christmas.

I had no choice, but to tell my son I had to take the phones back. After that, I finally decided to cancel my account and change to a different company. Well, T-mobile has managed to make the transition another nightmare.

Instead of just transferring my phones and sending my final bill. T-mobile refused to unlock my daughter’s phone which was not their phone because I had paid cash for it, and they refused to tell my daughter what to do to be able to use it with the other company.

My daughter is in Hawaii in college and was without a phone for more than a week because of T-mobile’s refusal to unlock the phone. I also asked them to tell me if I had to pay the last bill I will pay it.

They kept telling me, I did not have to pay, but at the same time, they kept sending emails stating that, they will not unlock the phone unless I paid what I owed. I finally called for the 30th time desperate because I could not communicate with my daughter and they finally took my payment and my daughter got the email with instructions to use her phone.

I begged them to check to make sure they had my correct address, to make sure I received my final bill to pay it and send it to the new company. They assured me they had my correct address.

I’ve called several times to let them know I’m still waiting for that bill. I know they have my correct address because I am receiving their harassing letters of nonpayment threatening to send me to collections for not paying and yet, they still have not sent me my final bill.

I called them twice in the last three days to ask for my final bill again and again. When I called to pay it, I ask the woman to email me a receipt and my final bill and she told me. For more information about reviews on ConsumerAffairs.

I was offered a good price from T-Mobile and I was a little put off with my current mobile phone company, so I gave them a try. I only lasted with T-Mobile for 2 days. It was the most horrible buying experience I have ever had in my whole life.

After my transfer I could not get internet on my phone. I made over ten phone calls to get the condition corrected. I was put on hold for over fifteen minutes, transferred around, hung up dropped call, talked to two supervisors, customer support, technical support, and engineering.

At the store they said they couldn’t help me, engineering told me they would put in a work ticket and someone would get back to me in a week. I use my phone as a hotspot for my computers.

A week without giving me feedback??? It was a very frustrating experience and no one wanted to take responsibility for helping me. I was passed around and my problem was generally ignored.

Not a good way to treat a new customer. I would not recommend this disrespectful customer service to anyone. I went to another supplier and was back online immediately.

I had a salesman come into my office about two months ago and offered a reasonably cheap deal with T-Mobile and Netflix. I was a little frustrated at the time with my current carrier, so I started the application.

However, when I learned that I could not unlock my cellphone and I didn’t want to buy a new one, I was not able to switch to T-Mobile. I told the salesman that I am not interested anymore and to disregard the application because I will not be changing carriers.

I immediately called the debt collector which transferred me to T-Mobile customer service where I talked to a man with a heavy accent. I explained my situation, and he put me on hold for a while.

Finally, he came back and was short with me but finally told me that it would be cleared. I advised how long it does take, he said about a week. I checked in a week and a half and received another bill for this amount from T-Mobile.

Called back today, was put on hold, the lady did not seem to want to deal with me, but I remained polite and explained again what had happened. Finally, she said she had applied a credit to the account, and I owe nothing.

Worse phone carrier ever, and I never even used them. I had been on line and I made a The rep on phone told me to go into store and make the payment and my phone would stay on??? After 3 hours in store, 2 hours on phone and Now I will be homeless.

When I gave my credit card to so called salesman in mobile, he committed fraud on that card. Do not use T-Mobile. They think they are slick They better just step back now. I have been a T-Mobile customer for a year and at this point after many attempts to resolve the issues, I’m switching providers.

If you call customer service I’ve called many times to resolve issues with service and data expect a minimum 20 minute hold time. Each and every time you call, even to pay a bill a recording comes on that someone will be on the call in an estimated 20 minutes and it’s often longer.

There are inefficiencies with this provider from long hold times to reach customer service each and every time, to representatives who are in most cases there are exceptions unhelpful and the service is just not good.

They said they are updating their towers for better service but in the meantime please T-Mobile teach your reps to not be so snarky unless that is the culture. I’ve used T-Mobile in the past with no issue but in the past few months there are inefficiencies with very long hold times and then often when the reps get to the line they aren’t pleasant and the coverage in many areas especially for data, at least at this point is not good.

How did my phone number illegally get ported? I had to go through hoops to switch from Verizon to T-Mobile and port my phone number over when doing so. HOW did someone illegally do so one night?

It took 7 hours for T-Mobile to restore my phone and only 1 hr to watch all of my money disappear before my eyes on President’s Day while all banks were closed. T-mobile showed very little worry and told me I was the only one this has happened to which is a lie.

It’s plastered on their website and in many articles once Googled. Grateful that they got my number back eventually but this has turned my entire life upside down. I was with Verizon for 8 yrs and despite the ridiculous monthly cost, I was always safe.

I haven’t even been a T-mobile customer for a full year and all of my personal information has been stolen. AND no one in Customer Service will take ownership. Please stay away from T-mobile – don’t be fooled by the low monthly cost.

You get what you pay for. I just had a bad experience with this carrier that costed me money and my precious time. I just bought a prepay iPhone from a big box store that has their own cellular plan that uses T-Mobile as the carrier.

It took them four days to transfer my phone number and they told me I had to call my carrier to work out the problem because they don’t have permission for 3 way calling.

That cost me two hours of phone calls. After we finally got that resolved then I uncovered T-Mobile is having trouble with iPhones texting Androids. This cost me 4 phone calls, 2 work tickets and about 4 hours of my time.

Their call center was reading from a script giving me a line of bull. I was able to get a CSR to admit that they have known about this issue for two months and many calls are coming in with my same complaint and they don’t know what’s causing it.

They also admitted their managers don’t keep them informed on this issue. I took my phone back and the box store associate said T-Mobile is by far their worst carrier and he would not recommend them to anyone.

I wish he would of told me that when I bought the phone! Stay away from T-Mobile! Well, the contract I received in the mail, and what was discussed with their customer service representative on the phone, were 2 completely different things.

Toppers, I have never used a single minute of T-Mobile service!!! T-Mobile is the number one worst company for their customer service! My paid for LG K7 was having issues with software.

Whenever I touched that “home” button a pop up would ask me to choose my default home choice either “Home” or “Quick Home” or some kind of simplified “Home” setting. I told the salesperson that I needed a “Warranty Replacement” in no uncertain terms.

I also informed him that I did not want to finance another phone and considering I had been paying the insurance and their JUMP Just Upgrade My Phone on my paid for K7 for at least 3 years having been with T-mobile for over 8 years total.

I apparently had completely blocked out what had happened several years back which had caused me to have the K7 in the first place, but little did I know I was about to revisit T-mobile’s deceptive sales practices AGAIN.

After telling the guy what I wanted I also stressed the fact that I didn’t want my phone bill to go up even one dollar I thought this would deter this guy from forcing a new phone finance on me.

I left that store with my K7 and a new K20 and the promise that my monthly bill was not going to increase but only for 2 dollars and these 2 devices that I wasn’t even sure what they did.

It wasn’t until I got my bill when I saw that not only did I have 2 new lines of service but I was also stuck with these dollars in devices that won’t work on my year of vehicle.

And true to his word I wasn’t financing a new phone. At first Cari in Customer Service seemed a Godsend. They assured us that we wouldn’t be charged any restocking fee and that the phone could go back under their “Buyer’s Remorse” plan but they insisted that I could hold on to the K20 until I got my replacement.

They were going to report the store for its sales practices and they would send me my warranty replacement for my K7 ASAP. So between the time I speak with Customer Service and the time they send a new phone, the phone that I was to send back to T-mobile the K7 was stolen from my car.

Now I use my phone for work doing delivery so to be without a phone would cost me money. Tonya a T-mobile rep told me to just put the replacement phone back in the box and use the K20 until I got back my K7.

So I send the K7 back to them. In the interim I tried several times to pay online their 20 dollar deductible. Finally when I did get through a computer automated voice told me that a claim had already been made and hung up.

This time and for the hundredth time I told them what happened. No one ever mentioned to me that I had to return the K20 within a certain amount of time. They only assured me that I could use it to work until my K7 came.

Also they’re saying that not only am I stuck with this phone the K20 I’m also stuck with these 2 WiFi devices that won’t even work on my year of vehicle. Having a cell phone is a luxury to people like me who live hand to mouth.

When a company you have been paying dollars a month for the past 8 years thinks it’s okay to defraud you like this then its time for me to speak out about this abuse.

I won’t quit till some kind of relief is offered. I recently switched cell companies to Verizon. I called to make payment arrangements. The only good thing about T-Mobile is their free Tuesday stuff.

We left T-Mobile a year and a half ago and have been trying to no avail to get one of the phones we paid for in full unlocked. I’ve had it escalated and spoken to at least 9 people including 2 supervisors and over and over and over again they tell us to click on the app and hit permanent unlock.

We told them each and every time that we can’t get connected to the server to even get to that screen and they refuse to address it and assist. They’re thieves and I would never, ever use them again.

So I went this afternoon to see the sales person who offered me the free phone, he told me that they had made a mistake at the time they signed me up for the bogo offer. I will wait and see but he seemed honest about it.

I cannot even express my frustration at this moment. Today, after more than a month since I switched, I went to my account to see where the rebate visa card was, and to my astonishment, it said the rebate had been denied because I didn’t qualify for that offer!

I am beyond disappointed with the deceiving methods T-Mobile uses to entrap new customers. I will go to the store this afternoon after work, and face the rep that lied to me to get me to sign up.

Let’s see what excuse he’s got! This is so outrageous! Don’t believe a word they tell you! Myself and my wife were customers with T-Mobile for 3. Customer service claims that no such payments were taken and credited to my account.

And the bank I deal with has provided me with a statement proving that the charges has been made. I even tried to work something out with customer service, but they’re giving me the runaround.

My wife and I have switched to Verizon yesterday and have been treated a lot better. I wanted everyone to know about this robbery. We will never go back to T-Mobile again. I would give T-Mobile 0 stars if I could!

I wanted to switch and keep my phone. I was sold 3 flip phones, which I was told I needed and then could return. When I talk to CS they have no idea! I bought a phone from T-Mobile recently that claims to be military grade.

Meaning as the salesperson put it “almost indestructible”. So after it a few weeks of having it, the indestructible has 2 chinks in the glass. Now I bought the phone because I am rough on things.

The lowest price I have found for a Travel Phone is through Mobal. We know how important reliability is to you, so we’ve made huge changes to ensure you get the best quality cell service available.

We only use the best call routing possible so your calls will always be direct-dialed and crystal-clear Significantly improved call handling means dropouts and failed calls are kept to the absolute minimum Faster registrations mean you won’t have to wait around while your phone registers on the network With our new, ultra-dependable service, there’s no need to worry about your cell phone service – simply concentrate on enjoying your trip!

Learn More – What You Get. Is My Handset Compatible? All charges are billed in US dollars per minute. Amazingly, you get better coverage than most of the locals get!

We guarantee that we will never bill you for data charges so you can never return home to bill shock! If you have a WiFi-enabled device, you can still connect to WiFi to browse the internet, email, use social media, etc, etc.

If you are not totally delighted with your Mobal World Phone for any reason, you can take advantage of our Money-Back Guarantee and return it for a full, prompt, no-hassle refund. The set is essential for any world traveler.

This offer ends soon, so buy now to avoid disappointment. Before you choose Mobal, make sure it’s the right service for you by seeing if you match the type of traveler we’ve developed this service specifically for.

That way we’ll both know you’re going to be happy choosing Mobal. We value your call quality as our top priority. After all, if your phone has problems when you need it most, what’s the point in having one at all?

Many other services focus on getting the cheapest rates available, but this always compromises the quality of the service as to get lower rates, the technology behind everything always has to be botched or over-complicated.

At Mobal we always look to get you the best deal, but never when it compromises your ability to place calls, leaving you stranded. Second to having the best quality service, you want to be able to use your phone easily too.

New gadgets can be complicated at the best of times, especially when you have to overcome the complexities of overseas dialing codes and unfamiliar telephone number formats. With Mobal it doesn’t matter if you travel every month or every few years.

Because you pay only for the calls you make, and NO extra fees or minimum usage requirements, the cost of ownership is the same regardless of your travel plans – ZERO – when you’re not using the phone it doesn’t cost you a penny.

Plus, you get free itemized billing, so you can always see exactly what you are paying for. That’s great news for all kinds of travelers. Plus, you get a Money back guarantee, just in case you were wrong!

International Cell Phone rental is geared to benefit the rental companies and not you! If you rented a cell phone every time you traveled you would have to deal with all the hassles of the rental procedure; the deposits, deliveries, returns and credit checks — the last things you need to think about!

In between your trips, you can keep it in your drawer until you need it. When you do need it, you can just charge it up, switch it on, and you’re ready to go.

Because there’s no commitment to pay anything except for your calls, your new phone will not cost you a cent until you use it again on your next vacation. Beware of International Cell Phones with ongoing fees You may have read that the cheapest way to use cell phones abroad is to buy local SIM cards so you can pay local call rates, but have you overlooked the actual cost to buy a cell phone and local SIM cards in the first place?

As you can see, with local SIM cards you have to buy a new one for each country you travel to, the costs can add up fast. And that is if the country you are traveling to even provides a local SIM card service.

I was worried is Mobal trustworthy? Your salesman was very clear about the costs and left the decision to me. That speaks well for your company. My phone worked great no matter where I called from…the plane right after landing, my hotel rooms, or anywhere in either city.

The phone was easy to use, and the reception was very clear. It sounded like I was calling from my home phone…no static, no cutting in and out, etc. Just nice, clear conversations with my family.

Not only in the number of countries it works in, but also the number of carriers it connects to in each country – in fact, you’ll get better coverage than many of the locals get, as they will be stuck using just one carrier.

We first used it to call the U. And it worked beautifully! Even though Ethiopia was listed as a country with coverage, I just could not believe that it would actually work there. We called our daughter and families in Montana and in Wisconsin.

I called United Airlines in the U. I chose the Mobal international cell phone because of the combination of lower call charges, phone price and no monthly fee. All of the features and options made for a perfect alignment for a great product.

The price that we quote for the call charges is the final price you’ll pay per minute. It’s a simple as that. No other charges will get added to the price we quote. In fact, we’re one of the only international phone companies that can tell you exactly what every possible call on your cell phone will cost.

These charges will be applied to the same credit card that you use to purchase your phone. You can change the card later using your online “my account” service. I was worried about the truth in charges, both incoming and outgoing but it seems to have been as described, and I was very pleased.

Pleased enough that I recommended the Mobal international cell phone to a friend who is now carrying one around India. We take extra special care to make sure we only supply handsets that are easy to use, without too many extra functions that you don’t need.

After recommending Mobal to an elderly relative, I was worried about her being able to work the phone. She is not easily taught to use “modern gadgets” as she calls them, but she said I “love” my International cell phone and am delighted I purchased it.

And this is the truth. I shopped on line for a phone for my daughter to use while she was in Europe. After reading several endorsements from different sources, I decided to give the ‘too good to be true’ Mobal phone a try.

I am a cynical shopper, especially with phones, but must report that the connection quality was the best I have ever experienced – not a single dropped call, no cutting in and out, I spoke to my daughter in Italy like it was around the corner!

I was very pleased. So what is the catch? There is no catch. And it gets better. The phone service can work in over countries. This is a uniquely good deal. I have traveled extensively throughout the world for over 25 years and have flown over 3 million air miles.

I must say that the purchase of your Mobal International Cell Phone has been the biggest improvement in my travels, ever. Also, Mobal is one of the few companies that I call where a live person answers the call and answers my questions every time!

I have told all of my traveling friends about it. You pay only for calls you make. The Mobal World phone comes highly recommended by seasoned travelers. The Mobal International Cell Phone is worth its weight in roaming fees if you travel internationally.

The only thing you pay for is the world phone itself, delivery and the calling fees. My Mobal World Phone was a great peace of mind for our trip to Italy. I was able to call my parents on their 60th anniversary as well as my father on Father’s Day.

Additionally we were traveling with four other couples and the phones made it very easy for us to reconnect while in larger cities. Thank you for your assistance. The Mobal International Cell Phone is the convenient option for people who don’t already have a usable phone.

After investigating and reading the recommendations from the leading magazines and web reviews, I decide to go for Mobal. Not only it is economical, it also brings a lot of convenience to me.

I do not have to buy a sim card and worry about the unused minutes waste. I also saved the rental fees because I own the phone instead of wasting money on my rental. I highly recommend this service.

It’s easy to use as there is no frustration as with trying to use a calling card from a hotel room, so the connection to “home” is always available. The peace of mind it provides is priceless.

Thank you for a great product …. Hotels often charge high prices to use their phones, so I liked not to have to buy a calling card or even look for a pay phone. Having family members able to call you is also good for those of us with aged parents or children back home.

The Mobal world phone now sits in a desk drawer, costing me nothing, and waiting for its next opportunity to travel overseas. I’ll just charge it up before my next trip, and we’ll be off. I just want to say that I purchased my Mobal World Phone in the beginning of December and used it for the first time on a trip to Grenoble, France the week of December 11th.

It worked flawlessly and I was very pleased. It certainly saved a lot of time searching out pay phones and having to pay for phone cards. One other thing stands out at Mobal. Excellent and prompt customer service.

I’ve only been with Mobal a short time, but it has been long enough to make that conclusion. Mobal’s real people always answer me with the information I want. Rarely indeed do I have personal and informative e-conversations with a merchant’s representative as has been the case with Mobal on more than one occasion.

That familiarity is very valuable and not at all the norm. You do great, and you can tell your boss I said so! The good news is that thanks to technology, staying in touch with home while vacationing in foreign countries can be easy.

I called them twice in the last three days to ask for my final bill again and again. When I called to pay it, I ask the woman to email me a receipt and my final bill and she told me.

For more information about reviews on ConsumerAffairs. I was offered a good price from T-Mobile and I was a little put off with my current mobile phone company, so I gave them a try. I only lasted with T-Mobile for 2 days.

It was the most horrible buying experience I have ever had in my whole life. After my transfer I could not get internet on my phone. I made over ten phone calls to get the condition corrected.

I was put on hold for over fifteen minutes, transferred around, hung up dropped call, talked to two supervisors, customer support, technical support, and engineering.

At the store they said they couldn’t help me, engineering told me they would put in a work ticket and someone would get back to me in a week. I use my phone as a hotspot for my computers. A week without giving me feedback???

It was a very frustrating experience and no one wanted to take responsibility for helping me. I was passed around and my problem was generally ignored. Not a good way to treat a new customer. I would not recommend this disrespectful customer service to anyone.

I went to another supplier and was back online immediately. I had a salesman come into my office about two months ago and offered a reasonably cheap deal with T-Mobile and Netflix. I was a little frustrated at the time with my current carrier, so I started the application.

However, when I learned that I could not unlock my cellphone and I didn’t want to buy a new one, I was not able to switch to T-Mobile. I told the salesman that I am not interested anymore and to disregard the application because I will not be changing carriers.

I immediately called the debt collector which transferred me to T-Mobile customer service where I talked to a man with a heavy accent. I explained my situation, and he put me on hold for a while.

Finally, he came back and was short with me but finally told me that it would be cleared. I advised how long it does take, he said about a week. I checked in a week and a half and received another bill for this amount from T-Mobile.

Called back today, was put on hold, the lady did not seem to want to deal with me, but I remained polite and explained again what had happened. Finally, she said she had applied a credit to the account, and I owe nothing.

Worse phone carrier ever, and I never even used them. I had been on line and I made a The rep on phone told me to go into store and make the payment and my phone would stay on???

After 3 hours in store, 2 hours on phone and Now I will be homeless. When I gave my credit card to so called salesman in mobile, he committed fraud on that card. Do not use T-Mobile.

They think they are slick They better just step back now. I have been a T-Mobile customer for a year and at this point after many attempts to resolve the issues, I’m switching providers.

If you call customer service I’ve called many times to resolve issues with service and data expect a minimum 20 minute hold time. Each and every time you call, even to pay a bill a recording comes on that someone will be on the call in an estimated 20 minutes and it’s often longer.

There are inefficiencies with this provider from long hold times to reach customer service each and every time, to representatives who are in most cases there are exceptions unhelpful and the service is just not good.

They said they are updating their towers for better service but in the meantime please T-Mobile teach your reps to not be so snarky unless that is the culture. I’ve used T-Mobile in the past with no issue but in the past few months there are inefficiencies with very long hold times and then often when the reps get to the line they aren’t pleasant and the coverage in many areas especially for data, at least at this point is not good.

How did my phone number illegally get ported? I had to go through hoops to switch from Verizon to T-Mobile and port my phone number over when doing so. HOW did someone illegally do so one night?

It took 7 hours for T-Mobile to restore my phone and only 1 hr to watch all of my money disappear before my eyes on President’s Day while all banks were closed.

T-mobile showed very little worry and told me I was the only one this has happened to which is a lie. It’s plastered on their website and in many articles once Googled.

Grateful that they got my number back eventually but this has turned my entire life upside down. I was with Verizon for 8 yrs and despite the ridiculous monthly cost, I was always safe. I haven’t even been a T-mobile customer for a full year and all of my personal information has been stolen.

AND no one in Customer Service will take ownership. Please stay away from T-mobile – don’t be fooled by the low monthly cost. You get what you pay for. I just had a bad experience with this carrier that costed me money and my precious time.

I just bought a prepay iPhone from a big box store that has their own cellular plan that uses T-Mobile as the carrier. It took them four days to transfer my phone number and they told me I had to call my carrier to work out the problem because they don’t have permission for 3 way calling.

That cost me two hours of phone calls. After we finally got that resolved then I uncovered T-Mobile is having trouble with iPhones texting Androids. This cost me 4 phone calls, 2 work tickets and about 4 hours of my time.

Their call center was reading from a script giving me a line of bull. I was able to get a CSR to admit that they have known about this issue for two months and many calls are coming in with my same complaint and they don’t know what’s causing it.

They also admitted their managers don’t keep them informed on this issue. I took my phone back and the box store associate said T-Mobile is by far their worst carrier and he would not recommend them to anyone.

I wish he would of told me that when I bought the phone! Stay away from T-Mobile! Well, the contract I received in the mail, and what was discussed with their customer service representative on the phone, were 2 completely different things.

Toppers, I have never used a single minute of T-Mobile service!!! T-Mobile is the number one worst company for their customer service! My paid for LG K7 was having issues with software. Whenever I touched that “home” button a pop up would ask me to choose my default home choice either “Home” or “Quick Home” or some kind of simplified “Home” setting.

I told the salesperson that I needed a “Warranty Replacement” in no uncertain terms. I also informed him that I did not want to finance another phone and considering I had been paying the insurance and their JUMP Just Upgrade My Phone on my paid for K7 for at least 3 years having been with T-mobile for over 8 years total.

I apparently had completely blocked out what had happened several years back which had caused me to have the K7 in the first place, but little did I know I was about to revisit T-mobile’s deceptive sales practices AGAIN.

After telling the guy what I wanted I also stressed the fact that I didn’t want my phone bill to go up even one dollar I thought this would deter this guy from forcing a new phone finance on me.

I left that store with my K7 and a new K20 and the promise that my monthly bill was not going to increase but only for 2 dollars and these 2 devices that I wasn’t even sure what they did.

It wasn’t until I got my bill when I saw that not only did I have 2 new lines of service but I was also stuck with these dollars in devices that won’t work on my year of vehicle.

And true to his word I wasn’t financing a new phone. At first Cari in Customer Service seemed a Godsend. They assured us that we wouldn’t be charged any restocking fee and that the phone could go back under their “Buyer’s Remorse” plan but they insisted that I could hold on to the K20 until I got my replacement.

They were going to report the store for its sales practices and they would send me my warranty replacement for my K7 ASAP. So between the time I speak with Customer Service and the time they send a new phone, the phone that I was to send back to T-mobile the K7 was stolen from my car.

Now I use my phone for work doing delivery so to be without a phone would cost me money. Tonya a T-mobile rep told me to just put the replacement phone back in the box and use the K20 until I got back my K7.

So I send the K7 back to them. In the interim I tried several times to pay online their 20 dollar deductible. Finally when I did get through a computer automated voice told me that a claim had already been made and hung up.

This time and for the hundredth time I told them what happened. No one ever mentioned to me that I had to return the K20 within a certain amount of time. They only assured me that I could use it to work until my K7 came.

Also they’re saying that not only am I stuck with this phone the K20 I’m also stuck with these 2 WiFi devices that won’t even work on my year of vehicle. Having a cell phone is a luxury to people like me who live hand to mouth.

When a company you have been paying dollars a month for the past 8 years thinks it’s okay to defraud you like this then its time for me to speak out about this abuse.

I won’t quit till some kind of relief is offered. I recently switched cell companies to Verizon. I called to make payment arrangements. The only good thing about T-Mobile is their free Tuesday stuff.

We left T-Mobile a year and a half ago and have been trying to no avail to get one of the phones we paid for in full unlocked. I’ve had it escalated and spoken to at least 9 people including 2 supervisors and over and over and over again they tell us to click on the app and hit permanent unlock.

We told them each and every time that we can’t get connected to the server to even get to that screen and they refuse to address it and assist. They’re thieves and I would never, ever use them again.

So I went this afternoon to see the sales person who offered me the free phone, he told me that they had made a mistake at the time they signed me up for the bogo offer. I will wait and see but he seemed honest about it.

I cannot even express my frustration at this moment. Today, after more than a month since I switched, I went to my account to see where the rebate visa card was, and to my astonishment, it said the rebate had been denied because I didn’t qualify for that offer!

I am beyond disappointed with the deceiving methods T-Mobile uses to entrap new customers. I will go to the store this afternoon after work, and face the rep that lied to me to get me to sign up.

Let’s see what excuse he’s got! This is so outrageous! Don’t believe a word they tell you! Myself and my wife were customers with T-Mobile for 3. Customer service claims that no such payments were taken and credited to my account.

And the bank I deal with has provided me with a statement proving that the charges has been made. I even tried to work something out with customer service, but they’re giving me the runaround.

My wife and I have switched to Verizon yesterday and have been treated a lot better. I wanted everyone to know about this robbery. We will never go back to T-Mobile again. I would give T-Mobile 0 stars if I could!

I wanted to switch and keep my phone. I was sold 3 flip phones, which I was told I needed and then could return. When I talk to CS they have no idea! I bought a phone from T-Mobile recently that claims to be military grade.

Meaning as the salesperson put it “almost indestructible”. So after it a few weeks of having it, the indestructible has 2 chinks in the glass. Now I bought the phone because I am rough on things.

So when I brought this back to the same store, same salesperson to be told they will just warranty it. I was pleasantly surprised that they would do that. But when I came back to get my warrantied phone, the store manager refused to honor what the salesperson told me.

So I was told at the time they would fix it. I would just need to pay the I refused and wanted T-Mobile to honor what they told me. So the store manager kept apologising instead of standing by their word.

It really makes me mad when a corporation says “I am sorry we can’t honor that,” and chooses to make the customer pay for its mistake. We are only talking a few hundred dollars in insurance credit, but the store manager refused to take of the customer, me.

Now I was raised when you tell a customer something you honor it. If you make a mistake, you eat it. It’s called the price of doing business. I am not a new customer to T-Mobile and have had some dealings with some dealings with good customer representatives over the years.

But the manager at the store in Rowlett, TX near my home, has really pissed me off. Been a customer close to 14 years. I paid my bill according to the statement that says “services from Feb 9th to March 8th”.

When I closed the account I was assured I won’t have any bills since I was canceling the plan before the end of the billing cycle. I have not missed a payment, and they charged a month in advanced.

Their statements clearly shows what days they are billing you for. I have all the statements and all my proof of payments. I think it is totally unfair to be billed for something or a service that I did not use.

I’ve been a T-Mobile’s customer for 12 years and I’m leaving. The last time their obnoxious tech support just hung up on me without resolving anything. In addition, they’ve put a freeze on my account due to fraudulent activity of which I only found out a month after they froze all access.

Despite my numerous calls to customer support and several tickets that they’ve filed on my behalf, the freeze has not been removed from my account and I still can’t access it online. Verizon has much better reception.

I wish I never switched over!!! I tried to make a payment on my account online last week, their website was down because of technical difficulties. I tried calling in to pay with the automated system, and was disconnected when I tried to be transfer to a representative.

I explained to customer care. The lady was rude. The customer service is horrible, their website frequently breaks down. Cellphone drops calls all the time.

I was continuously going into the T-Mobile store in Westlake about problems with my phone slowing down because of using too much data. Joe the manager convinced me since I do Rideshare for a living I should purchase a sync up drive for wi-fi in my vehicle to slow down my everyday data usage.

It never made a difference and the price he quoted me would always be lower than I was billed for. This caused me to come back continuously to see what the problem was. I added storage for a dollar a month, just in case that might be a problem.

Joe continuously strung me along telling me that the sync up drive would be cheaper because we added my business discount to my son’s T-Mobile account and that would offset the price. He kept trying to convince me that it was best to keep my sync up because if I dropped it it would affect the price and discount on my son’s phone account.

One day I told him that I wanted to drop the sync up but I did not want it to affect his commission for the sync up sale. He stated that he will put it in his notes that if I keep it for 2 more months he would reimburse me for it.

He also stated that he will check into unlimited data for me and give me a call. I decided that I needed unlimited data. I told my son to go to T-Mobile with me to do this but I wanted to do this because I still trusted him and thought he was looking out for my best interests.

Joe hooked us up with the unlimited data but told me that the sync up which is in my name would affect this account if I dropped it. I have to pay the difference for the extra data so that is why I wanted to drop the sync up because it was not doing anything for me and I felt I was wasting money.

I received another bill after this that. I called him about it and he said he would look into it and call me back, which never materialized. That’s when I knew I was really being taken for a ride.

He should not have been going into my son’s account because I was not an authorized user, in the first place. My son’s account has nothing to do with my account. I don’t appreciate that in the least bit.

I called United Airlines in the U. I chose the Mobal international cell phone because of the combination of lower call charges, phone price and no monthly fee. All of the features and options made for a perfect alignment for a great product.

The price that we quote for the call charges is the final price you’ll pay per minute. It’s a simple as that. No other charges will get added to the price we quote. In fact, we’re one of the only international phone companies that can tell you exactly what every possible call on your cell phone will cost.

These charges will be applied to the same credit card that you use to purchase your phone. You can change the card later using your online “my account” service.

I was worried about the truth in charges, both incoming and outgoing but it seems to have been as described, and I was very pleased. Pleased enough that I recommended the Mobal international cell phone to a friend who is now carrying one around India.

We take extra special care to make sure we only supply handsets that are easy to use, without too many extra functions that you don’t need. After recommending Mobal to an elderly relative, I was worried about her being able to work the phone.

She is not easily taught to use “modern gadgets” as she calls them, but she said I “love” my International cell phone and am delighted I purchased it. And this is the truth. I shopped on line for a phone for my daughter to use while she was in Europe.

After reading several endorsements from different sources, I decided to give the ‘too good to be true’ Mobal phone a try. I am a cynical shopper, especially with phones, but must report that the connection quality was the best I have ever experienced – not a single dropped call, no cutting in and out, I spoke to my daughter in Italy like it was around the corner!

I was very pleased. So what is the catch? There is no catch. And it gets better. The phone service can work in over countries. This is a uniquely good deal. I have traveled extensively throughout the world for over 25 years and have flown over 3 million air miles.

I must say that the purchase of your Mobal International Cell Phone has been the biggest improvement in my travels, ever. Also, Mobal is one of the few companies that I call where a live person answers the call and answers my questions every time!

I have told all of my traveling friends about it. You pay only for calls you make. The Mobal World phone comes highly recommended by seasoned travelers. The Mobal International Cell Phone is worth its weight in roaming fees if you travel internationally.

The only thing you pay for is the world phone itself, delivery and the calling fees. My Mobal World Phone was a great peace of mind for our trip to Italy.

I was able to call my parents on their 60th anniversary as well as my father on Father’s Day. Additionally we were traveling with four other couples and the phones made it very easy for us to reconnect while in larger cities.

Thank you for your assistance. The Mobal International Cell Phone is the convenient option for people who don’t already have a usable phone. After investigating and reading the recommendations from the leading magazines and web reviews, I decide to go for Mobal.

Not only it is economical, it also brings a lot of convenience to me. I do not have to buy a sim card and worry about the unused minutes waste. I also saved the rental fees because I own the phone instead of wasting money on my rental.

I highly recommend this service. It’s easy to use as there is no frustration as with trying to use a calling card from a hotel room, so the connection to “home” is always available.

The peace of mind it provides is priceless. Thank you for a great product …. Hotels often charge high prices to use their phones, so I liked not to have to buy a calling card or even look for a pay phone.

Having family members able to call you is also good for those of us with aged parents or children back home. The Mobal world phone now sits in a desk drawer, costing me nothing, and waiting for its next opportunity to travel overseas.

I’ll just charge it up before my next trip, and we’ll be off. I just want to say that I purchased my Mobal World Phone in the beginning of December and used it for the first time on a trip to Grenoble, France the week of December 11th.

It worked flawlessly and I was very pleased. It certainly saved a lot of time searching out pay phones and having to pay for phone cards. One other thing stands out at Mobal. Excellent and prompt customer service.

I’ve only been with Mobal a short time, but it has been long enough to make that conclusion. Mobal’s real people always answer me with the information I want. Rarely indeed do I have personal and informative e-conversations with a merchant’s representative as has been the case with Mobal on more than one occasion.

That familiarity is very valuable and not at all the norm. You do great, and you can tell your boss I said so! The good news is that thanks to technology, staying in touch with home while vacationing in foreign countries can be easy.

It can be cheaper than a prepaid SIM card because you are charged only for the minutes used. With prepaid SIM cards, unused minutes often aren’t refunded!

I was out at a club and they were just closing. I made the call with my Mobal World Phone and the meeting went well. When I got back to the states, I had to go to Florida and visit that same client.

They loved the stories about China but the odd thing they remembered was that the call was soo clear that all they could think about was the Chinese they heard in the background and not what I was saying.

I guess when the call is too clear, you are not really heard, but I am glad to say it was clear and all went well. The best thing is that you can give your cell phone number out to loved ones back home, so when you are traveling and they need to get hold of you they don’t have to worry about what hotel you are in, or what city you are in, or even what country you are in.

They just call your Mobal World Phone. Just thought that I would drop you a short note to let you know that having our Mobal World phones with us on a recent trip to Ireland was really a lifesaver.

We arrived in Dublin in a driving snowstorm but our luggage didn’t. The airline said that they would ship it to where we would be staying. We were able to maintain contact with the airline personnel and vice-versa through the use of our Mobal World Phones during our travels.

We really would have been lost without them. The Mobal World Phones will be a necessary part of our travel needs on all future trips. This Mobal World Phone is a winner.

In my view it is head and shoulders above phone cards. What a luxury to be on a ship going down the Nile and be able to make a international call clearly heard on both ends. After doing a bit of research we learned that Mobal’s travel cell phone prices ranked the lowest.

We think that Mobal’s travel cell phone is the most cost-effective way to stay in touch with friends, family and co-workers in the US while traveling abroad. I recently purchased 2 Mobal World Phones to be used by guests attending our daughters wedding in Italy.

The phones were indispensable. For example; one of the bridesmaids had never been out of the USA and was very nervous about traveling on her own. She experienced flight delays, lost luggage, she had no experience taking a train, and the hotel lost her confirmed reservation.

Having the Mobal World Phone not only made it easier to notify others of the delays and changes in her plans but allowed her to talk to and receive reassurance from friends. For a novice traveler being able to talk to friends was her lifeline.

My Mobal World Phones were definitely my best travel accessory purchase ever. I will not travel again without a phone. I was recently in the darkest of South Africa on a game reserve in a high end luxury lodge without TV, radio or telephone, but I had my Mobal World Phone and called my wife at home in Santa Cruz.

Attached is a photo of me on an evening safari…it was so cold you didn’t want any square inch of your body exposed…thus the blanket and sunglasses at night. My wife and I took a Mediterranean cruise this spring for our 25th wedding anniversary.

There was a seven hour time difference from Italy to Baton Rouge, Louisiana where our girls were going to college, so we made several calls to them in the evenings Italian time.

The picture attached is calling one of our daughters from the Saint Mark’s Square in Venice while we listened to the cafe’s orchestra in the back ground. My daughter was very jealous! We carried our Mobal World Phone during all our excursions.

I also used the alarm feature as our alarm clock while on the boat and as an alarm to tell us when it was time to meet up with our tour groups, etc. We were very impressed with the areas of coverage, quality of the reception and voice clarity.

It is much better than our cell phones we use everyday in Tennessee. Thanks for making a great and affordable product! I love my Mobal World Phone. I got it to use on a trip to China. My fellow travelers had a bunch of phone cards that didn’t work most places.

I’ll be taking it in June to Ireland. We just completed a hiking trip in Ireland. On a remote headland, we posed with the Mobal World Phone which was invaluable as it enabled us to check voice mails and receive communications even in these isolated locations.

This data is charged to you in units of 1 kiloByte kB.

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How do I know I can trust these reviews about T-Mobile? What had me upset with that transaction was the deductible was not subtracted from the amount still owed for the phone he had prior that was broken and we still had to continue to pay for that phone, which we no longer had. Almost a year later I finally decided to look into another carrier. Also, Mobal is one of the few companies that I call where a live person answers the call and answers my questions every time! Meaning as the salesperson put it “almost indestructible”. I was offered a good price from T-Mobile and I was a little put off with my current mobile phone company, so I gave them a try. I just bought a prepay iPhone from a big box store that has their own cellular plan that uses T-Mobile as the carrier.

When you pick a country from the list, the GSM frequencies needed for that country will appear underneath. Tonya a T-mobile rep told me to just put the replacement phone back in the box and use the K20 until I got back my K7. I paid my bill according to the statement that says “services from Feb 9th to March 8th”.

It certainly saved a lot of time searching out pay phones and having to pay for phone cards. When you pick a country from the list, the GSM frequencies needed for that country will appear underneath. This may result in significant unexpected cellular data charges. In this day and age of electronics why do they even need to lock SIM cards anyway?

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I had service with T-Mobile for almost 10 years. I was sold 3 flip phones, which I was told I needed and then could return. I told the salesperson that I needed a “Warranty Replacement” in no uncertain terms. See…

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